You accidentally made an impulse purchase one blurry Saturday night. Or you've discovered that dark green is not quite your color. It happens to the best of us!
That's why we offer 15-day returns and exchanges for every order made at Ifutrend.
On top of your statutory 7 day right to cancel and return your order, our return policy gives you an extended 30 days to return your unused product for a refund.
STEP BY STEP, EASY PEASY
STEP 1. Contact us with our customer service, you can leave your request at Contact us or jsut eamil us at email@example.com
STEP 2.Consult and get the solution for the Item, here is some options:
A: Resend a new item to you.
B::Exchange new one, send back to us item,and will send you a new one.
We would check and select a suitable and reliable courier base on different consignees, all our courier partners are large brand groups, they have a lot of experience on cross counties delivery, like Caoniao logistics from Alibaba. Normally it will take 10-20 business days before you get the parcel.
1. 1-2cm Deviation exist, because all Mat are handmade.
2. Actural Color will be slight difference between the picture for the light brightness.